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Director of Innovation and Technical Services

Closing date: 17 May 2024

Location: Dublin

Reporting to the Chief Executive Officer.

The successful candidate will:

Develop and manage a Business Unit Plan that aligns with the Corporate Strategy, translating it into actionable plans for daily operations and services to ensure alignment with organisational priorities and objectives.
Identify and implement organisational wide initiatives focused on innovative and technological solutions, leveraging data-driven strategies to enhance operations, enable decision-making, and elevate the customer experience.
Provide strategic support, oversight, and coordination for the successful delivery of capital projects, ensuring alignment with organisational priorities and objectives.
Champion a customer-centric approach, with an unwavering commitment to not only meeting but surpassing the expectations of Dublin Bus customers, consistently striving for a best-in-class experience.
Establish robust performance metrics and monitoring mechanisms to track functional performance, identify areas for enhancement, and proactively drive continuous technological and service improvements.

Applications are invited from candidates who have:

Minimum 8-years’ experience in senior leadership roles managing technology development, innovation initiatives, and project coordination with complex organisations.
Bachelor’s degree or equivalent in a field related to engineering, technology, innovation management, business administration, or related field.
In-depth knowledge of industry trends, emerging technologies, and best practices in innovation and technology development, preferably within the context of the transportation sector.
Strong leadership and team management skills at an Executive Team level.
Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels.
Analytical and problem-solving abilities, with a strategic mindset and focus on continuous improvement.
Flexibility and adaptability to work in a dynamic and fast-paced environment, with the ability to handle multiple priorities and deadlines.
Willingness to work outside standard office hours as required.

Attractive salary and terms and conditions of employment.

Candidates should email their career details with a cover letter stating how they meet the requirements for the role, in strict confidence to Gemma Quigley [email protected].

Shortlisting will apply.

Dublin Bus is an equal opportunities employer.